My glide api code is not working with zapier and the glide support form won’t allow me to request support. Says my email is “invalid” even though it is the email associated with my business account. I paid the highest level for support and there is no way to get it. Please contact me.
This is how the form opens automatically. It pulls in my email from my account and says it is not valid. I deleted it and reentered it and it still says the same. The form won’t submit because of this error.
For others following this thread, the ticket submission problem went away. Going forward, please use it as your primary method for submitting issues to support.
You can access it from the dashboard or from within your app. In either case, including a Support Link goes a long way toward helping solve the issue faster. Loom videos showing details of what’s going on help a lot, too.