Hi - I have a 4 page form app that’s been in use for a few months already. When the form is complete, I have an “Email” block button which triggers a Webhook to send an email of the entire report. After that, users are tasked to select the “Finalize” block button to reset the application to start a new, fresh form.
The issue is people impatiently select “Email” report multiple times which causes issues with Make Integromat, and Microsoft Outlook - as it construes it as SPAM - it therefore locks the Microsoft Account and I have many items stuck on queue
As a work around I want to just remove the Finalize button and have the “Email” block button trigger the Webhook and also Reset the form to prevent multiple clicks. I can’t find a way of doing this however - can someone please assist.
Create a custom action which groups multiple actions together. You can do that via the action editor at the top of the screen, or select one of your buttons, open the list of actions and select ‘Create New’.
When I select the email button and go to the actions screen, the webhook action is not reflecting on the left side Action Field. It just says continue to Part 2-5 based on the next buttons on the form page 1-4, and then finalize which goes to Part 5. How do I add the webhook? Or merge it to go to Part 5 once it emails. See photo below:
You have to add the webhook action into a new action flow or an existing one, such as the one called by the finalize button. Currently your webhook button does not use a custom action. It’s just directly calling the webhook action without going through a custom action flow. Based the the action flow you are showing, I would think you could add a webhook action into the else branch.
Also, to convert an existing action into a custom action, you have to select the button, go the right side select the action for that button, as if you were going to change it to something else, and select new. This should convert it to a custom action while retaining the action you already had set up.
