I’m trying to recreate the video tutorial to create a ticket scanner: Ticket Barcode Scanning with Glide & Airtable - YouTube however the barcode scanning functionality doesn’t work on my phone nor when I run the app on my pc. It does access the camera and I see a grey/yellow line but when I try to …

[image] [image] I’m not sure this was the issue, but the barcode scanner is only available for Pro, Business & Enterprise levels.

hmmm ok that could do the trick, just very strange that they let you select and use the component and it simply doesn’t work no information at all … Thanks!

@ThinhDinh I’ve upgraded to the Pro plan however this barcode scanning is not working yet. Is there anything else I need to change?

@Sean_Martin @Manan_Mehta can you help with this case? Thanks a lot.

@Tim_Gestels I’d recommend refreshing Glide and then unpublish and republishing app. If that doesn’t work please reach out to support so we can diagnose further, https://glide-help.zendesk.com/hc/en-us/requests/new

Ok I made a new app and published it and now it works. Although it seems to work very slowly and only for 2d barcodes? Seems that I would not recommend this as a feature for professional customers. Is there any workarounds or is the Glide team working on this to improve it?

@Tim_Gestels you should read this post [image] new zebra Barcode Scanner | New Feature Announcements Manan, for use cases that are heavily reliant on barcode scanning we do not recommend Glide’s standard scanner. We’ve partnered with Dynamsoft and can easily integrate thei…

great thanks I’ll check it out !

Dynamsoft Barcode Reader - Prices start at USD 1,249/year

That seems like a whole lot of money for something that seems like a basic feature. At least in any other native app I know.

Barcode scanner not working

Ask for Help

Krivo June 23, 2022, 4:53pm 8

@Tim_Gestels you should read this post

Topic		Replies	Views
Barcode Scan Feature Issue Ask for Help	1	230	February 21, 2023
Scan barcode Ask for Help	1	675	March 4, 2022
Barcode Scanner not available or working Ask for Help	3	372	September 10, 2023
Can I purchase additional barcodes for my app in the pro version? Ask for Help	6	916	March 9, 2022
Barcode scanner not showing Ask for Help	12	545	August 18, 2023

Barcode scanner not working

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