App 30 minutes delay!

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1

Hi Everyone,
I am on PRO version, and I have 30 users inputting data simultaneously into this app. (email log in)

I then noticed after people submit data there is nothing showing on the app. When I look at the google sheet, I learned that the delay is about 30 minutes. (because I have a timestamp on each person’s entry).

Is there anyway to fix this delay?

Thanks!

Didi

2

30 minutes is crazy. So you catch a timestamp when users input the data, and while they do it at the same time, some don’t appear until 30 minutes later?

3

Exactly. They are still input on the app, and my local time is now 4:41PM, and the last time stamp is 4:04. the delay grew 7 more minutes from my first post. the good thing is that all the data is in the queue somewhere in the cloud.

I need a fix please :slight_smile:

4

That’s a big delay. I think you should contact support for this to see if there are any problems under the hood.

Also, your users are all in the same timezone, right?

5

That is correct! thanks for your advise :slight_smile:

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