I am just going to keep posting this issue in here, because this is still not getting resolved and the support team keeps asking me to make videos. TLDR: Temporary sync failures between Glide and Airtable result in loss of user-submitted data. When the sync fails, Airtable doesn’t update, but Glid…

Let me know if you want me to explain this further. The idea is that you stop the old version in Airtable overriding what’s in Glide by making an API call that manually updates your Airtable record. This is what my action looks like: [CleanShot 2024-08-28 at 11.15.26]

I’m with the same problem! Did you solve it?

@Darren_Murphy and @ThinhDinh , please, could you help us?

Sorry, we’re not Glide employees so we can not help you further here. Please contact support for this. [image] Community Update: Support chat in the Glide builder speech_balloon Announcements Hello Gliders! You can now reach our support team directly from the Glide build…

Thank you for your orientation!

I fixed this issue by making an API call to Airtable that manually updates the Airtable record with the latest information, so that syncing wouldn’t override it.

It’s look like that the problem was fixed by Glide Team. I’m going to do others test but the first works.

Airtable - Glide Sync Issue Explained Again

Report a Bug

ThinhDinh August 22, 2024, 11:25pm 4

Sorry, we’re not Glide employees so we can not help you further here. Please contact support for this.

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Airtable - Glide Sync Issue Explained Again

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