Help please , why do i keep seeing this saying “retry”, I cant access my account recently, any idea
This happens every so often—usually when your app is scheduled to auto refresh but you lost internet connection at that time.
Thank you, this used to happen occasionally before, but over the last 2 weeks, i cant even open my account and my internet is ok and my Apps still working on my phone,
If you still cannot access your dashboard or a specific app, I can suggest:
- Try another internet connection, just for testing purposes. Either another wifi connection or a data plan.
- Try incognito mode (a hidden/incognito tab) in your browser.
- Try a different browser: Chrome, Firefox, Safari, …
You can also check the status of the platform. I don’t know if this page is specific to one’s location. In my location (Germany, EU), no apparent issues recently.
When all else fails, contact Glide support.
Well it has worked, i just changed my Wi-Fi connection totally,I’m a bit confused why, because it worked on wifi with lesser strength, anyway thank you very much