Hi, I’m having trouble saving a text “Family ID” when inputted (and SUBMIT) using mobile. It works fine if I input the text in Glide builder on my Mac laptop. I’m struggling with this for the entire week. Please help. More info - Using a “Show detail screen” to get the input from the users for the t…

I don’t follow exactly but your screen or the previous one should be sourced to a table where Family ID is available as a value. When you submit the form, add a Screen value (it’s a hidden value associated to the context of the screen) to write the value of Family ID in the appropriate column.

Hi, I will try to explain to you to the best of my abilities, where I’m having the problem. I have a “Users” table where I want to save the “Family ID” that the user will input using an EDIT screen and “SUBMIT”. After “SUBMIT” is clicked a workflow called “Complete Onboarding” is triggered where I u…

Thanks Darren. But ‘Family ID’ was never set as a Role. There is a complete disconnect between how the Glide Builder layout is behaving than how the Glide App is behaving on a mobile. On the mobile, the “Family ID” is not getting extracted in EDIT Screen (I have inserted a made-up Family ID). So, no…

Can you show me your User Profiles configuration? I ask, because the behaviour you described is exactly what would be expected if you were attempting to modify the columns that were configured as either Role or Email in User Profiles.

Why data not saved from mobile

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Darren_Murphy June 26, 2026, 2:04am 4

Sounds like you’re trying to change the value in a column that is configured as the Role column, which Glide does not allow.

Check your User Profiles configuration, I suspect that you’ll find that the Family ID column is set as the Role column.

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Why data not saved from mobile

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