Where is the "Open a Support Case" button?

I was asked to use the ? button to open a case and directed to this page.

However, I can’t see the “Open a Support Case” button.

Please help. Thanks!

Which team plan are you on?
That button will only appear if your team is on a paid plan that is entitled to direct Glide support.

I’m on Individual Starter plan hihi :hand_with_index_finger_and_thumb_crossed:

Okay, yes. I’m afraid that Starter Plan is not entitled to direct support.

What is the issue you are facing?
We may be able to help you with it here.
If it is a bug and it can be replicated, then one of us can help bring it to the attention of Glide Support.


My issue is, the send email component.

Once the email is sent, it goes to spam. :smiling_face_with_tear:

Sad life. :smiling_face_with_tear: