Hello dear Gliders
Anyone with the same issue?
Making any form with picture upload unusable.
Probable related factors: multitasking, interruption of form to take screenshots out of app, opening of phone library…
The device shown here is an iphone with IOS >16.0 but it happens to all my users and in different form. (form screen or custom add a row screen)
Thanks for your answer!
I experience this, often. To fix this I will close the app and reload it. And it works after the refresh. It would be confusing for users of the app for sure.
Yes, it’s creating huge friction and negative reinforcement in a behavior we need…
Especially problematic in a “listing” app, as it’s often crowdsourced…
We lost our first client because of this bug…
Saying the employee will lose too much energy trying to add data (supplier listing and review).
Please submit a ticket here.
Also, you can use Loom for recording videos. We will be able to play it on the browser instead of downloading the file. Thank you!