I completely agree. The pushback is now, “if we cater to these, we will never grow.” I was told yesterday (very politely) by another Glide user, “nothing is free.”. I am not asking for free. I am currently on the non-profit plan. $25 was perfect for our small organization. We feel we have an impact on the people we serve. But the people we serve are not going to start donating big bucks for our services. Most non-profits are like that. This is more than just a price change – went through one of those a while back when they canceled the $10/mo plan. This restructuring of plans and suddenly dropping a plan like the Starter and non-profit tiers is what really hurts. It would be super-easy to keep the non-profit plan the way it was, and then add on pricing for usage, so that larger non-profits could not take advantage of Glide. Starter was also a good price-point for many smaller businesses. I do not think that pricing out the smaller non-profits and smaller businesses is the answer. Instead, restructure the Starter and Non-Profit tiers to accommodate the intended people and force larger entities with higher throughput data needs to other tiers.
Even from a business perspective: if I were younger and looking for a job, I’d like to be able to hone my Glide skills so I could put it on a resume. Then when a large corporation hired me, I’d be poised to at some point bring up Glide as a solution to one of their problems, and bring Glide into a place it might not have ever gone. With the “Made by Glide” on all my screens, it tells users of my App that there is a way they, perhaps, can use Glide for something they need.
There are people subverting the terms of service and finding “creative” was to exploit the Free Plan as well. That probably won’t change with this restructuring. I am sure Glide has analytics in place to know who is doing what.