hi
i have created a new account for my job and i wanted to get old apps i created. so i did a template but still can’t get it to my new team. you know what is the problem ?
thanks.
Does it have to be a new team? Can you invite the new email to your old team and continue using apps in that team?
1 Like
it’s a professionnal account. I’m the referee, but it might change in few years so i prefer to transfer apps with templates.
i ve seen in another post there s a problem with template transfer
is it because i have a free plan ?
Glide removed the ability to transfer Apps out of Free teams, but I’m not sure about templates. It might indeed be also related to the current problem with copying templates.
thanks for your answer,
this is the one i get from the AI of glide :
“Hi there,
Yes, this is likely the same technical issue I mentioned earlier. There’s currently a technical problem affecting template-related features, including both template submissions and the ability to copy templates from our store.[1]
Free plan accounts can normally copy templates from our Template Store without restrictions. When you copy a template, if it uses features or integrations not available in the Free plan, those specific features won’t work, but the basic template copying functionality should be available to you.[2]
The blank page you’re seeing when trying to add an app from a template is part of the same technical issue we’re working to resolve. We expect this to be fixed soon, so please check back later to copy templates normally.”
Thank you, yeah, if you’re referring to the ability to copy templates, it’s indeed a bug they’re trying to resolve.