Hello I d’ont know why my users have all this kind of email addresses : xxxx@anonymous.appuser.io Someone knows ? Thx :thinking:

If you’re on the Starter plan, you’ll just need to enable “Collecting real email addresses”. Go to your project’s Settings menu. It’s under ”Users & authentication”!

[image] warning Important Change: Hide User Emails is now default Email Anonymization / Hide User Emails is now on by default for new apps, and you must choose to collect real user emails if you want them. There’s a bug where this setting may change if you open an existi…

Thanks a lot ! Damned so the users that registered until now have this kind of email and I can’t tell them to give me the real one :confused: [image]

You can turn it off in settings

How to change it in settings ? Do we have to pay now for that ?

@Jean-Philippe Glide Docs [image] male_detective Privacy: Virtual Email This feature generates an anonymous, virtual email address when users sign into your app, to prevent you from keeping personal information in your sheet if you want to avoid it. As far as the user i…

You have to change the checkbox in app settings, privacy tab

Thanks Rosewebstudio and Sheme34, it works now fine again ! :+1: Now the question is how to retrieve original email address of the few users having xxxx@anonymous.appuser.io as logged email log-in ???

I would like to know how to revert as well, and when you change back to collect original email addresses, will that make it a new line in the user profiles?

As far as I know, the app will still work correctly, even if the anonymous email option is turned off and you still have a few anonymous emails in the data. That is still tracked internally within Glide, so it shouldn’t break anything. I don’t think there is a way to obtain the real email address …

[image] Jeff_Hager: I don’t have a good solution other than asking for email addresses and replacing the email in the data. Thanks Jeff, but how to ask when anonymous emails is virtual and there is no other data (firstname, etc) to identify users ?

Strange users emails ? xxxx@anonymous.appuser.io

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Rosewebstudio December 17, 2020, 6:51pm 6

@Jean-Philippe

Glide Docs

Topic		Replies	Views
⚠️ Important Change: Hide User Emails is now default Ask for Help	45	3602	October 5, 2021
Anonymous user on our app Ask for Help	24	3739	January 27, 2022
🕵 Whoa! "Collect real user email..." is now a Pro feature Ask for Help	17	1626	January 30, 2021
Gmail logins showing up as @anonymous.appuser.io Ask for Help	13	4426	December 10, 2023
Why are anonymous emails showing up? Ask for Help	7	530	May 27, 2021

Strange users emails ? xxxx@anonymous.appuser.io

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