A little background: This app is created for a customer care team to track all the complaints received from across India for the products they have installed at various places. They have a team of 30 technicians who are spread across 9 zones. Each zone has a zone incharge. First a complaint is rece…

You can use formula contrate and cotranate’ on your sheet to whatsapp… …

Hi, Interesting the fact to send messages via Whatsapp from Google Sheets. Any guide or tutorial to know the API and commands in Google Javascript? Thanks for your help! Saludos

Hi @gvalero ! This was something that I found out online to integrate whatsapp [image] WhatsApp Send API or Click To Chat Automation using Selenium & C# -... WhatsApp Send API or Click To Chat bot automation using Selenium and C# without saving the user contact or number in phone. …

[image] Manan_Mehta: script to open the pending links every 15 minutes Hi, Manan_Mehta ! Thank you for the example! Could you please share the Apps-Script code sample for opening URLs.

Thanks for the offer @Manan_Mehta ! Let me try by myself, now I have “a lot” of free time :slight_smile: If I find another workaround I will let you know, very interesting and usefull your app. Just to know, if you would sell your App to another customer, how much will it cost? Best regards Ga…

This is a part of the code to fetch the URL as per some given conditions according to my use case. if (values[i][0] != ‘’ && values[i][17] == ‘’ ) { Utilities.sleep(5000); UrlFetchApp.fetch(data101); //s15.getRange (“A41”).setValue(data101) var row = +i + 2 ss.getRange(row, 18).setValue(3); S…

Hey @gvalero ! This is indeed a very productive way to use the free time. :wink: When it comes to selling the app I would have to know the exact use case of the customer so that I can customize that accordingly and hence I cannot tell you a cost without knowing more details. We could discuss the u…

Hi Manan, I have a question. You have kept the customer separate from this app. Meaning you have customer call the customer care team, and then the app is used by the customer care team. Any reason why the customer cannot use the app and fill in the details of the problem right in the app? Have you…

Hey Vijay, I could easily give the customer access to the same app in order to add complaints and make them the row owners so that they can see only the complains that they have added. Infact I could allow anybody to add the complain through the same app. But in this case, the company has more than…

To get a Quick idea of how it works you can check wfhome.glideapp.io and assign tasks to your team and get whatsapp notifications when you do that. The new app (Task Assignment) has been created using what I learnt from this one and is a public app which can be used by anybody.

Service Requests: With automatic notifications

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Manan_Mehta May 26, 2020, 9:05pm 16

In detail here: WhatsApp notifications

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Service Requests: With automatic notifications

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