Read-Only pop-up

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1

I’m trying to log in and receive this pop-up. (Message is “You’re in read-only mode. Any changes you make won’t be saved.”
Glide Read-only

Then I click the OK button and see this on the screen. (3 oscillating vertical bars)
Glide 3bars

I cannot get into my template. Is there any at Glide that go to the “code-behind” and fix this issue?
Sally

2

I get this pop-up on occasion, mostly in the train when I have a poor internet connection I believe.

Do you have a poor internet connection by any chance? Could you try switching between wifi and data to see if that helps?

3

I’m currently hard wired (RJ45) to my internet router. The connection is strong and up/down speeds are very good.
Keep your ideas coming. :slight_smile:

4

What happens when you alter your connection?

  • Wi-Fi
  • Data
  • Switching off a VPN

How about:

  • Trying an incognito window
  • Switching browsers

You can also double check the status of the platform.

5

I was able to login using an incognito window. Please explain why this works verses using a non-incognito window.
Is there something I can set in Glide so I can login in a non-incognito window?
Appreciate your help with this.
Sally

6

Do you use any browser extensions that may be interfering? Otherwise, I recommend clearing your browser cache and cookies for Glide and see if that helps.

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