Questions about legal, storage etc

Hello @nathanaelb , I wanted to know what this means, if you could tell. If not, tagging @NoCodeAndy for this :slight_smile:

Our users are based in Bangladesh. When we use other online services (whether it’s Zoho, Airtable, Xbox, Fortnite), these services usually connect to Singapore servers by default since they’re the fastest (even though technically India is the closest, the server speed and quality in Singapore are better).

I wanted to know two things:

  • When Glide says it’s hosted in the “Google Cloud Platform”, does this mean that users will automatically be connected to the Google Cloud data center closest to them? Aka will our users be connected to Singapore servers, or to servers in Iowa, USA?

  • Glide usually takes a much longer time to load, when compared to other apps/sites. For example, the main website (Glideapps.com) and the community forum (forum.glideapps.com) loads relatively quickly, but the app editor’s homepage (go.glideapps.com) and the app themselves take a long time to load. The last week, out of our 19 users, almost everyone faced the “Could not load network resources” error at least once, even though we never faced this issue with Gmail/Airtable/any other Saas. Our app is relatively lightweight, and we just started to test things out. I’m concerned that once we roll this app to our clients, they’ll give the same complaints. So my quesiton is, is the location of the server a factor in the loading speed?