I’ve paid for the Maker plan and my account is still under free and won’t allow me full access to all the benefits to finish my . Can you please resolve this?
Before tagging the staff, what do you have in the billing section?
I am now experiencing the same problem. My billing section shows my payment history with the payment I just made. Bu the panel on the right hand side still shows Free. When I clicked upgrade for the second time, it shows “you already have a subscription with us. Click Continue to manage it”. With “continue” it takes me back to the main page shown as Free and I am still not able to use the paid features.
Try the chat option.
@comm_support_agent Seems like a bug to me.
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Will follow up with the users above, thank you!
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