Occasional Hanging at initial login

My app’s URL: scrutineers.glideapp.io

Users are reporting occasional hangs when they first try to log in. This is troublesome for us because some users may just give up and not use our app

When exactly does the hang occur? And where are your users (in the world)?

At initial login. They are in the US.

So, when they enter the pin? Before they enter the pin? The time between entering the pin and logging in? Can you please be more specific?

It seems to be working well. I’m in TX. No delay at all.

Before the PIN, after hitting Continue on the initial screen

It’s intermittent

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Would using a custom domain fix this problem?

Before the PIN, after hitting Continue on the initial screen

DEFINITELY happening to me as well. My apps url: reccord.glideapp.io

Support URL:

Its intermittent