Moving app from one account/email to another account/email (GlideApps)

If either your App is Pro or your Team is, the App will not show the copy setting.

If this not the the case, please submit a ticket so we can take a look.

https://glide-help.zendesk.com/hc/en-us/requests/new

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Okay.
Please then also mention this in the documentation.
This can save a lot of trouble. :slightly_smiling_face:

I have submitted a support ticket

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hi,

any solution for this? thank you

No.
I had submitted a support ticket.
This was escalated to their support team.
When there is a solution, I will post it here. :slight_smile:

I had submitted a support ticket too, hope there is a solution
thank you

any idea ?

No idea.
Maybe try to log out, close the browser/tab, open a new tab/browser, and log in again.
You can log out, by going to the bottom of the screen.
On the left side you should see your user and right from it you should see three dots.
Click on it and choose log out.
Hope this helps.

From the tech team, I heard that it is on hold, for the moment.
So, no idea when they will work on it.
I hope it will be soon. :slight_smile:

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Hi,
I had just gotten a reply from Glide and it looks like the problem is solved.
I just did a quick test and it looks like it is working, I can see the option now.
Hope it now also works for you :slight_smile:

2 Likes

hi,
yes it looks like it is working for me too, i will test the option and keep you informed

thanks for your reply

1 Like