Hi,
My problem :
Google user allowed, invited and activated in older tests.
I have a problem with some androids devices : Android11.
Using the QRlink with authorized user the connection is loaded, I can set google account but after the process account I get a white screen.
Using send invitation to the same user she can connect and add to active apps, load and working as demanded. The logging process fit with no issue
It’s seems that Invite QR Link and Send invitation are not identical and for some reason QR code is blocking. May be some changes are not updated, or image QR not updated?
someone have this issue?
Regards
Pierre
I try to reword your post so hopefully it structures the problem better.
Hi everyone,
I’m experiencing a problem with some Android 11 devices when connecting a Google user that was previously allowed, invited, and activated in earlier tests. Here’s the issue:
Using the QR Link:
The authorized user can load the connection and set up their Google account.
However, after completing the account setup process, the screen turns white, and nothing happens.
Using the “Send Invitation” Method:
The same user can connect successfully, add the app to their active apps, and everything works as expected without any issues.
It seems like the QR Link and Send Invitation methods are not behaving the same way. For some reason, the QR code method is causing a blockage. I’m wondering if there are outdated changes or if the QR image itself isn’t updated properly.
Has anyone else encountered this issue?
Best regards,
Pierre
So:
1/Does this happen only with Android, and not iOS?
2/The QR code should always be updated, I doubt that’s the problem.
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