I am a little stuck / confused
I am dynamically creating thumbs from videos using Cloudinary, however they are showing up as blanks:
You will see in the ThumbCheck column they are listed there
This is the URLS in the ThumbCheck that are listed in Glide, that should be showing
However when I checked the browser they are loading the incorrect files?
Here is the links on what the debugger is showing
Here is a link to the Gallery Page, you will see the top 3 aren’t loading?
Can anyone advise or assist?
Can anyone assist?
Here is the basic flow:
- Photographer uploads a large video: Link
- Then the Surf Diary Platform (using Cloudinary) Watermarks the footage and makes a teaser video for the potential customer: Link
- Then the Surf Diary Platform (using Cloudinary) creates a thumbnail: Link
What I don’t understand is that the Thumb link works fine as is, however when we have it loaded with the others, it’s not working? Hence the Gallery page?
Seems to be loading for me. Maybe a cache issue???
Strange, it’s working now…? must have been a weird caching issue??
Cloudinary support came back to me.
The file on your side is an
mp4 so the first action to upload the file to Cloudinary is to request the URL https://res.cloudinary.com/surf-diaries/video/upload/glide_storagelong/UX9uFPFloSnsVcQh96GI.mp4 (note the extension) so we fetch the asset from your Google Storage before anything else. In your case, the first URL requested is https://res.cloudinary.com/surf-diaries/video/upload/glide_storagelong/UX9uFPFloSnsVcQh96GI.jpg (note the extension) so we will be looking for the wrong file due to the extension hence the error.
Actually, to overcome this, instead of using
jpg at the end. Just use
f_jpg in the middle: https://res.cloudinary.com/surf-diaries/video/upload/f_jpg/glide_storagelong/UX9uFPFloSnsVcQh96GI.mp4, it will ensure we are looking for the video and then convert it to a
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.