Hola!
BTW…
-Are you using Row Owner columns on your APP?
-The data pulled from Recipient/ Final IDs 4 Group comes from a Google Sheet?
-Does that GS have many moves/writes or calculations (e.g. Arrayformula()) at the same time?
Saludos!
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Hi hi
No. Not row owners.
The data are also residing in Glidetables.
No Arrayformulas as we rely on Glidetables to compute the values.
OK…
Other questions if I don’t bother you…
- Who/how is that data logged? … by your own APP manually or externally via Make/Zapier for example?
- Can you show a screenshot of that column that contains these emails to know its configuration and how it receives data? (Teacher and Parent column).
Saludos!
Hi Sorry for late reply.
Let me get back on this as was out of action due to medical condition.
Here’s the newest update on this. Please keep the discussion to this thread.
Can you describe your flow in more details? Are you sending a payload to Pabbly’s webhook and the rowID isn’t available for a search later on in that flow? How are you creating the row?
Hi @ThinhDinh This is another App under the Pro subscription. That’s why I thought of creating another thread thinking that Business and Pro has different support level. Apologise for any confusion.
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Hi hi @ThinhDinh
To wrap up this issue… we have sent a video to Support showing the Glide API is having slow updates on the glide table after the data is generated by Pabbly apps.
I can share with you the video privately for you reference if you are keen.
Briefly:
- Pabbly Google Link and ID generated and sent out to Glide Table via Glide API at 00:52
- Data appear in Google Sheet 01:50
- Data appear in Glide Table 01:52
Looking forward to Glide support team in looking into this issue as soon as our schools are complaining on the update speed.
So, setting a value in a column overrides the schedule for syncing, it just does it instantly?
Not instant. varies between 20sec to 2mins (so far we have experience)
It should refresh instantly depending on what you will refresh… the best practice is to place that value in the same sheet you are refreshing and use it in some logic column that will take the second argument from the value you want to refresh.
Hi @Uzo Uzo thanks for your prompt reply.
Yes it is in the same logic sheet. The column is empty until the link and ID is generated and to be populated via the Glide API. So there shouldn’t be any value prior to this.
Am i missing something here?
No, it should work… try to debug it, using the text element and see if is showing the right data
Oh if the sheet is a google sheet instead of a glide sheet, does it mean it will be slower?
The 2 columns are Text element.
Not really… it depends on how you use it… I foud the ways… that google sheets are way faster than Glide tables 
Hmmm… I thought API updates are very straight forward and ought to be almost immediate. Our humble opinion is that this 40 secs lag time is way too long for a API call. Do you mean there’s some configuration on Glide to get the best effect?
We are using other API and they works wonders. We also work with payment gateways api and there’s almost no lag time…
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