Bit of an ongoing saga this one.
- I have I created an app under one domain xxxx.com and transferred it into a new domain yyy.com. I removed xxx.com from group and that was it I thought, bit not it seems as member
xxx.com has since been deleted but remains the owner of the app and of course as yyyy.com I cant delete him via the dashboard.
How to delete xxx.com and/or to copy my app into yyy.com to gain control?
Im guessing this is a support issue
Do you mean the custom domain for the app?
I think if you change it to a new domain it takes time, sometimes up to 1 day, for the change to fully migrate.
This information may help you.
Hi thanks for the replies.
I’ve re-read my post and it is unclear.
Basically I have transferred an app between my email accounts & domains. Ive deleted the original owner email domain and now I cant remove it from the Glide dashboard as it still shows as owner.
I hope that’s clearer.
Do you still have access to the original (owner) email account?
If yes - login using that account and change the owner to somebody else. You’ll then be able to remove the email account.
If no - contact Glide support - https://glide-help.zendesk.com/hc/en-us - I think they will be able to help. Although you may need to be able to prove that you are the original owner.
Will give support a try again