Same problem here with getting my Google Drive videos to work consistently on the app! Now, this reply may either help or complicate the issue…
I found the helps doc addressing videos in the Glide apps here: https://docs.glideapps.com/all/reference/components/media/video
The problem I thought I had - which I’m sure was part of the problem - was the size and format of some of the videos I tried using - .mp4 and <100MB.
However, after spending some time using Adobe Media Encoder to convert my videos to the right size and format, I have found that the videos went from never working to “only” rarely working on the app! That’s right, they sometimes work but usually don’t - I just get the play icon with the slash through it. The intermittent access seems to be random, because I won’t work on the app for a little while, and then the thumbnails will appear and the video will work. A minute later, they don’t.
Here’s what I can tell you about my videos, before I get all kinds of questions:
- All permissions are set to publicly allow access to whoever has the links.
- All videos are under 100MB and .mp4, per instructions.
- Videos do seem to work in the online app builder, but not on my iPad (2018) or iPhone 11.
- Thumbnails seem to show up seemingly random at times - at which times the videos DO work - but usually there’s only a “slashed” play button in the placeholder.
Would appreciate a word from someone that can say at least the issue has been acknowledged and is being worked on. Thank you!