Hi all,
I’m having a very hard time to understand when Glide actually bills an update after an action on my app by a user.
I paid the price (60euros) for the maker plan but my updates are skyrocketing although there are no integrations running and no updates are made to my googlesheet. After 4 days i’m already at 390 updates… I paid special attention to design my app in a way that the fields are user specific and no updates need to be done to my backend (= googlesheet).
I need help understanding Glide’s count of updates based on my app’s usage. A pitty that Glide does not clarify the billing of its updates like for example MAKE, where you can clearly watch which the number of operations that ran and why it happened.
The only reason I can think of is because my table inside my data set is a google sheet but there are actually no updates made to my actual googlesheet…only computed or user specific collumns. Does it mean I have to rebuild a glide table from scratch with all the computed collumns ?? Pitty we cannot duplicate a googlesheet table to a glide table…
If anyone can help me…most probably a Glide expert that can access Glide’s billing structure…
thanks a lot
Hey @Tom_Guis,
What’s your Team ID and App ID?
Your Team ID is in the URL of your Glide dashboard, e.g.
go.glideapps.com/o/your-team-id-here
Your App ID is in the URL of the Glide builder, e.g.
go.glideapps.com/a/your-app-id-here/layout
Hi,
Here is my team id: MEHwa0VAS4oV6pBY241X
Here is app id myID: jvRYjTpKtSFIUwaCcce0
I tried to create a glide table and run again my app but the updates still goes up…It’s difficult to understand why…
Thanks for your help.
Kr,
Tom
But have you disconnected the Google Sheet? Do you have a lot of Glide actions tied to Google Sheets?
You should be able to see what type of action is causing the updates in your team’s usage section, for each app.
I see literally nothing… your view makes it a bit easier. But not as straight forward as in
Make yet.
(I’m on a Maker plan)…paying for a broken tool 
So what is the update type above Syncs?
I don’t know…I have no additional informations
So your screenshot was as it’s shown on your device, and not because you’re blurring the text?
Can you clear your browser cache or try logging in the builder environment from another browser to see if it helps?
it helps but I still don’t have the same level of details as you do
Can you click on the app name under “Users”?
ah yes didn’t know that…it’s better now and the update count even decreased compared to previous layout…don’t know why
The previous layout counts all apps’ usage (but is it true you’re only having one app here?)
You should really look into your actions to see what’s editing the rows. That’s your top usage action.
I just moved an app to maker plan and found out that writing to a USC in a gsheet table (user table) still count as an update (edit rows)? Is this a bug or intentional?
Writing to a USC doesn’t require interaction with the gsheet in my understanding.
It has always been like that for non-Glide Tables sources, if I recall right.
Thank you for your reply!
Yes before it was counted as an update, like all edit rows (when signed-in). I thought somehow this would be different as we don’t an external source per se when using a USC.
