Error generating PDF via DocsAutomator integration

Just had an error with DocsAutomator. PDF generated via DocsAutomator App integration.

Description

History on DocsAutomator return “Succes”

History in Glide retur “Error”

How to replicate
I retried running same workflow with same data (no changes) and got succes in both Glide and DocsAutomator.
Dono how to replicate. Maby its possible to see where problem was with Run ID?

@Rupert Can you help with this please? Thank you.

Thanks for flagging @ThinhDinh

Hi @Danny_Nielsen, indeed a weird error. I feel this is something for Glide to look into. As you’ve seen already, the document was generated successfully by DocsAutomator. Please let me know what you find out :slight_smile:

1 Like

Hey Rupert

Yeah, im guessing is an API problem (on Glides end / receiving)

​Med venlig hilsen/ best regards​​​​

Danny Nielsen

Bygningssagkyndig / Energikonsulent / Intern IT‑udvikling

T.

+45

60 55 54 44

Someone else reported the same behaviour today. Apparently this happens when a user navigates away before the document is created. Would that be possible in your case?

1 Like

Thanks for following up. Maby, but dont know, not sure how the user behaved.

fre. 6. dec. 2024 21.20 skrev Rupert Hoffschmidt-McDonnell via Glide Community <notifications@glideapps.discoursemail.com>:

| Rupert
December 6 |

  • | - |

Someone else reported the same behaviour today. Apparently this happens when a user navigates away before the document is created. Would that be possible in your case?


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​Med venlig hilsen/ best regards​​​​

Danny Nielsen

Bygningssagkyndig / Energikonsulent / Intern IT‑udvikling

T.

+45

60 55 54 44