None of my apps are currently loading. They are get stuck on the splash screen with the name & logo (doesn’t actually say “Loading”) and eventually time out to either a black or white screen. Tried on multiple devices on WiFi & 4G LTE.

It seems local to one of our data centers. We’re investigating.

Same issue here. Located in the NE. I can resolve my URL and ping the IP it resolves to at: 77.83.143.65 Maybe a load balancer that’s going haywire?

Both of my apps are back up. :pray:t3:

Apologies again. The issue is mitigated for now, but we have an underlying cloud infrastructure bug that, if not fixed, will cause this problem to reappear sporadically. We will be spending the weekend working on this. I can’t promise that it’ll be fixed by Monday, but we’ll be a big step closer. …

Thanks for the update Mark, I can get ahead of this with my users/customers now and they’ll be much more understanding! :relaxed: I don’t know if everyone remembers, but Instagram had recurring problem in 2019…they went down so often and for LOOOOONG periods of time, and yet they have been around f…

[image] Deena: do you want outages to continue being reported here Yes, please report outages.

One of my apps is down again today.

Only one? Which one, and same symptoms?

It was app.theseekr.com but now it’s back up. Same symptoms - not sure how long the app was down but wasn’t long. Same yesterday evening but seems like the app is down for short periods of time sporadically. I keep the installed app open on my desktop and that’s another way it comes to my attention …

I am also having same issue start this morning

Critical Issue - App Outage - Login timing out for all my apps in Northeast US

Report a Bug

Mark September 11, 2020, 8:27pm 35

Yes, please report outages.

App Completely Disappeared

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Critical Issue - App Outage - Login timing out for all my apps in Northeast US

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