Just Signed Up For A Trial And Installed The Workspace ID
And The Icon Pops Up In The App At The Bottom Right But When Clicking Into Intercom And Clicking Send A message Or Anything, It Says Failure To Load And Theres A Retry Button. Any Thoughts
Please don’t tag the CEO into threads here. Mods will read your posts and react accordingly.
For your case, I will escalate it to support to see if they can help.
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This thread has been escalated. Support will follow up via the Messenger in the Builder or through email.
Okay will do. I guess I’ll research further…
Thanks @ThinhDinh 
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The root cause was that Intercom supports a security feature called HMAC (Hash-based Message Authentication Code), but Glide does not currently support it. To work around this, you have to disable HMAC in your Intercom configuration. You can read more about this here.
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