2 Admins?

Is there a way that we can have 2 people signed up as admin (without confusing the app and both people being sent the same messages)?

I want to be able to have clients send messages to the “provider” (admin) and the “provider” (admin) be able to send messages to me the official admin for the app.

I currently have it set up so that Providers can send me feedback in the app and that feedback gets sent to me via email. Is there a way that this feedback can be delivered to me via email and in the app via “chat”?

How are you currently setting this up? Do you use the “Feedback” native functionality or is it an integration to a third party service like Make/Zapier?