Good day
I am unable to cancel the plan for my project. It’s set to automatically renew tomorrow and I’ve no longer got any use for my created application.
I’ve clicked the cancel plan button on the billing page, I’ve filled out the form asking why I’m cancelling my plan but it still does not cancel it.
Any help would be appreciated.
Thank you
Can you just not remove your billing information?
Unfortunately not.
Have you contacted Glide Support?
I am having the same issue also. When I submitted the ticket to glide, all I get is automated reply. No action taken. Any other channel to reach them? Cause I can’t remove the credit card details also.
So you have submitted a ticket through the link above and they have not responded?
Yeah, no reply on my cancellation request. Only received the automated reply on Glide Support Ticket Confirmation
@SantiagoPerez can you assist on this case? Thank you.