When I go from the Glide dashboard to the Edit App screen, nothing appears.
This occurred yesterday after migrating from the old Pro plan to the new Pro plan.
I have tried restarting my PC, clearing Chrome’s cache, signing in in guest mode, signing in with Safari, etc. However, the “?” mark appears on the bottom right corner of the screen and nothing else.
Can anyone help me solve this phenomenon?
Please help me
Have you had a look at the billing section in the dashboard at the team level to confirm everything is okay?
You may want to contact customer support.
Glide customer support
I had no problems with payment at all.
I believe this issue is the same as the one in this topic, but it has not been resolved in my app.
Clicking on app to open the builder leads to a blank screen!
Have you tried changing the internet connection?
I tried that too.
However, nothing changed and the screen remained blank.
Hmm I actually have that problem in one of my Pages now with a collection. Can you open the page with your console on to see what type of error it produces?
Eventually, I again sought help from both the community and support, which was resolved by SantiagoPerez.
Clicking on app to open the builder leads to a blank screen！
Did they tell you exactly what cause it?
No, I only received a report that it was fixed in the community.
I have not received a reply to my email, nor have I received any explanation as to the cause, etc., and I am a little concerned that this will happen again.
Thanks, I’m still waiting for my case to be fixed.
Thanks for the help, too.
Hopefully this will be corrected soon.
What is your case @ThinhDinh? Have you submitted a ticket for it?
Jesus submitted a Replay record like 8 hours ago, updating his ticket from yesterday.
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