Not able to create a new app with google sheets

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1

HI - Brand new to glide here :smiley:
I did look through previous answers but could not find a solution.

I am trying to create a new app using google sheets. I managed once, then deleted that app. Now, whenever I hit the “New App” button and select Google Sheets, it takes me to the page to give glide access to my Google account - I say “allow”, and give permission on my phone (it doesn’t always ask), and then nothing happens. No error, no notification - it simply takes me back to the account dashboard. I am signed in with the same Google account as the sheet I a trying to use (but I don’t even get to the sheet selection page)

I did previously try to create an app with Excel which still seems to work but was told that using Google Sheets is better (not sure why).

Things I have tried:

  • signing out & back in
  • clearing my cache
  • incognito browser
  • closing extensions
    but still nothing.
    I am on the free plan atm and have one template I bought as a public app - that one opens fine for me…
    I am at a loss and would love some help, please!

Many thanks
Miriam

2

What “permission” are you talking about here? Were you trying to create a new app on your desktop or your phone?

3

It’s part of the 2 step verification to give access to my Google sheets? Where I get a notification that a new app has access and then I click “yes that was me” to verify…

4

Can you record the behaviour in a Loom video?

5

So I tried to record a video - basically, I get so far and then nothing happens…here is the video [https://sendspark.com/share/d1dividhf7m1gfxh] (https://sendspark.com/share/d1dividhf7m1gfxh) and I have attached a video of the phone notification

glide access
glide access1440×3120 193 KB

Not sure what I am doing wrong…

6

Does your Sheet contain data in it?

7

Yes, headings and data. Could it have to do with the fact that I had created an app with excel? Would that somehow link excel only to my account?

8

No, that wouldn’t be related.

I’m running out of things to try. Is that email the same as the email you used to sign in?

9

I realise this isn’t the solution you are looking for, but do you actually need to use a Google Spreadsheet?
You could build your App using just native Glide Tables. There are very few reasons to use a Google Spreadsheet for Glide Apps these days (this is coming from someone who used to build every App on a Google Spreadsheet).

10

Yes, it is… Thank you so much for your efforts, it’s very much appreciated!

11

Thank you - I think it was mainly because all the tutorials are. I can use excel I think the same as Google sheets?

12

I had this same problem about 2 week ago.
I tried everything and nothing worked.

I clicked on the sign-up button (instead of sign-in button) and that reconnected my google sheet.

I hope this helps.

Michael

13

OMG, yes, this worked like a charm! Thank you!
Literally, signed out of my account, instead of signing in, I used the “sign-up” then “sign-up with google” - same account as before but now it accepts my google sheet!

I really appreciate everyone’s help - thank you!