Inventory management is critical in any organization; having your assets in order, organized, and visible is necessary for any firm. However, it is easier said than done. Organizations likely utilize three or four different pieces of software, each of which handles a different aspect of their inventory process.
Sheltering Arms New York is a non-profit organization dedicated to protecting and caring for New York’s social core. They provide educational activities for children and youth groups, as well as physical and mental health projects.
They approached us at LowCode Agency a few months ago with a very particular requirement: a platform that would allow them to keep track of assets held by both current and past employees.
HR had to send a stream of emails back and forth to the various departments to follow up on the problem of missing assets when someone left the company. There was no central location to keep track of, say, who had received software licenses. On top of that, their org chart is “complicated” to say the least with multiple different roles and permissions.
The core issue: Sheltering Arms NY’s inability to track the issuance of assets among employees
The In-Depth LowCode Agency Software Creation Process
The Discovery Call
Faced with Sheltering Arms NY’s real needs for traceability and a robust tool, we got to work. Here at LowCode Agency, the first part of our process is a discovery call, where our aim is to fully understand our clients’ needs and objectives. We had a chat with the HR team and carefully listened to their current situation, paying particular attention to all of their pain points and issues.
Scoping the Project + User Hierarchy
Our next task was to fully scope the project and truly find out who the users of this tool were going to be. We quickly understood that the solution had to be effortless for management to use, as well as for the different department heads and employees. We came up with multiple types of users:
- Super Admin
- Department Admin
We had already predetermined that these different users would follow a clear hierarchy. Super Admins would be able to create, read, update, and manage employee profiles, while Department Admins could see and edit profile details. Building a solution from the ground up with end-users in mind is what makes a powerful, incredibly functional tool.
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