Issues with HTML Body Tagging in Glide – User Data Not Populating

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1

I’ve been experiencing problems when trying to tag user details (such as name and email) inside the HTML body of Glide’s Send Email action. Previously, I used {User.Email} or @(User.Email), but these seem to be broken or inconsistent after recent updates. Has anyone found a reliable workaround for this?

If there’s official documentation about the correct syntax for tagging users inside Glide’s HTML email body, I’d appreciate the link! Thanks in advance!"

2

You’re using the inline templates function, is that correct?

Are you using this as part of a normal workflow, or part of a scheduled trigger/webhook trigger?