Issue when login help

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1

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Description

  • Can you please help what happen today ?
  • cannot login
  • network issue?
  • happen since yesterday
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2

please help ? need an update.

3

Things to try:

  • Clear browser cache and cookies
  • Try with a different browser
  • Switch to a different network, or connect to a VPN
4

But all my user experience the same things.

5

Are all your users in the same location, on the same network?

When this issue happens, it’s usually due to a network routing (not speed) issue.
If switching to a different network isn’t practical, you can try reaching out directly to Glide Support via the chat in the builder.

6

some of them working from home also experience the same thing. But, sometime can login, sometimes turn up, couldnt load. BUT, other website can access without problem. that’s why i wondering.

7

i cannot open even the builder :frowning:
I have 5 apps, and all 5 apps is down

8

Sorry, I can’t really help.

Did you try any of my suggestions?

9

i tried this one only .
But still the same.

10

As Darren noted, it’s usually due to a network routing issue. Try using a VPN to see if it helps.