Hi,
I was able to successfully login to my Glide account yesterday, however today I’m not receiving the login verification email. I’ve tried several times.
Ive tried 2 different browsers both normal and incognito with no success. Cleared browsing data on both browsers and still no success.
Is there a bug in the system please. Is anyone else having the same issue.
Many thanks.
Talk to you soon,
Desley Team ID:
In the Glide dashoard URL, e.g. https://go.glideapps.com/o/your-team-id-here/
App ID:
In the Glide builder URL, e.g. https://go.glideapps.com/app/your-app-id-here/layout
Description
Tell us what’s happening.
How to replicate
List the steps, in detail, for recreating the issue.
Hi BlakeS91,
Many thanks for your reply. I thought there was something wrong with my system, however if you’re having the same issue, then there potentially is an issue with Glide login system.
I’m also having the exact same issue (I manually logged out, but when logging back in I’m not getting any emails). I emailed their support but since they’re on an offisite retreat, response might be slower over email. I received the standard chatbot reply with documentation links, but those are already done on my end.
I think you should mark this as urgent in the subject and tag @NoCodeAndy in your message for a faster resolution.
@Desley@Jarvis@BlakeS91 - We had some issues with system emails not being delivered. That issue was resolved earlier today, but the verification emails may have been caught by spam filters in the meantime.
Update. as of 4.21PM Aussie time. Again unable to login as not receiving the verification email. (I was able to login yesterday, however same issue today. I did receive an email from support about removing a block on my email and have no idea why the block was in place in the first place.)