Intercom Integration

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1

Any Glide Experts here that have experience with the new Intercom Integration?

From my understanding, the integration doesn’t currently send any user data back to Intercom; it just shows the chat widget. This is great, but you lose a lot of functionality in Intercom if Intercom doesn’t know if a user is logged in. It will treat logged-in users as visitors currently, making targeted messages impossible.

Not sure if that’s just because the integration is still in beta, and functionality like that is on the roadmap?

Thanks!

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2

Will fix

3

where is the app id in my intercomm?

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Waw Jason, that would be amazing. So the integration is expected to be able to push data back into Intercom? Will there be a way to control which data points exactly? Into customer user attributes for example? Let me know if I can help with anything or do any testing. This would change the game for us. Thanks!

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Any luck with this?

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Hey Jason, amazing ! Is it something you are planning to fix soon ?

Thanks

8

It’s been more than 1 year. Is that not fixed?