Hi, I need your help to understand why a custom action doesn’t work properly. The function is this: Step1 I change the user variable to 1, to see if he pressed the button Step2 I send a webhook to zapier which creates an email with the data I need Step3 I display a notification that the order has…

So in that brief moment that the button disappears and reappears (assuming it worked), are you allowing the user to submit again? I am aware that you are trying to address the issue of multiple submissions, but I wonder how effective that split second hide and reappear of the button would prevent m…

I change the variable to 0: is step 4 I don’t have a confirmation value because up until 20 days ago I had no problems I have the email that arrives with the order number which confirms that the scenario on zapier has been successful

Wait,wait… you use Zapier and not integromat!! What a chaos… sorry for my confusion :upside_down_face: ok… did that problematic user receive 16 times the confirmation email? If so, your Zap is fine and the problem is Glide or the data sent from your APP? Have you checked carefull that data in …

Yes, i use Zapier :slight_smile: Yes, The problem is that the restaurant has received the same order 16 times Unfortunately I can’t create the problem and understand why it only happened to some users This is the zapier log [Schermata 2021-02-08 alle 08.38.42]

Ok I found the bug. The bug is that “set Column” cannot be used twice in a row with relation. Can you try if you also have this problem? [Schermata 2021-02-08 alle 15.17.07]

:muscle: @Fabio_Leanzi what do you mean with “…used twice in a row with relation”? A screenshot will help. Saludos!

Example Action1: Set column Action2: Add row Action3: Set column <---- This set column don’t work This is the action [Schermata 2021-02-08 alle 20.29.46] This action work [Schermata 2021-02-08 alle 20.29.29] This action don’t work [Schermata 2021-02-08 alle 20.29.40]

And this is why I use scripts at zero cost and zero frustrations.

Ah!! Your Variable Column is set to 1 as flag to indicate the process is running, later you call a Webhook and finally, you reset the flag (0) to notify customer that everything is done… right? The problem here is that Glide doesn’t wait for Zapier (there is no pause) and your Column has 2 values …

I need help: a custom action is not working correctly

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Drearystate February 8, 2021, 8:01pm 24

Well I made a script that allows for texts or emails to be sent at no cost to you. It is triggered by changes in the sheet and doesn’t require you to add it to your buttons. Here’s the link.

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I need help: a custom action is not working correctly

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