I have created a Workflow to trigger an automated email. Now the issue I’m facing is when the email is triggered by the event in the work flow the email is not the same as if you push the “RUN” tab…Yet the RUN Tab is correct and the Trigger is not correct…
It is a very basic work flow with a action trigger to generate a email to be sent.
Again the strange thing is if the trigger generates the email, the email being sent is not following the settings, but if I select the RUN tab then the email is sent correctly.
The Subject line then sent by trigger is only showing up as (Asset#)(Warehouse)(Transfer Date) and not the settings “Service Tool Asset signed out, (Asset#), (Warehouse), (Transfer Date)”
Not
Settings;
Seems to me like you don’t have anything calling your workflow. Maybe you have a button directly calling the Email action instead of calling the workflow action. What has to occur in your app to trigger an email to be sent?
The trigger is when an entry is made and using the Submit button, this trigger is working as it does create and send an email, but the email format is not the same as the email settings… but when you select the “run” button the email format is correct…