Team ID:
https://go.glideapps.com/o/YXAnXgu2D0SMPGKPT4ia
App ID:
https://go.glideapps.com/app/S8ca4AjEJtl8X3XYIMVH/layout
Description:
The Document to Text AI component in Glide has been failing with a PermissionDenied
error.
What I’ve tried:
Confirmed the source PDF files are publicly accessible.
Verified the App Script portion of the workflow runs fine.
Tested re-uploading files — still the same error.
The issue occurs consistently for multiple resumes/documents.
Error Message (from logs):
[Document to Text] Invalid response | PermissionDenied
Impact:
Documents in our workflow are pending because the AI cannot process.
Request:
Please confirm if this is a known issue with the Document to Text AI component, and advise if there’s a workaround or fix.
1 Like
Tim_A
August 26, 2025, 11:06am
2
Same topic with me. From one to the other day (yesterday to today) this error ocurred. Unfortunately no solution from my side too, but maybe a hint that this could be a bug…
Thanks for sharing and hope for a solution.
1 Like
The same, here. But I~m not using workflow. The issue occurs in the data table.
ME as well, in the data table there is an issue. please advise
Glide Support is aware of this issue, and is investigating.
1 Like
Same problem I faced today.
I have an AI Agent that was functioning perfectly 1 day ago (nothing new has changed). Today without changing anything, a simple document extraction failed with the following error:
Document to Text
Invalid Response | PermissionDenied
I am on an old plan Business 2023 and I am suspecting that my usage limit is breach as I cannot extract data anymore even if I create a brand test new app. My Updates show 380/ XXXXX none of the users counts or files storage limits is near usage limits. I did en…
I thought it was a plan edition problem but it looks like it is happening to everyone. For me I tried Workflow and table - same error.
I
1 Like
david
August 26, 2025, 5:39pm
7
All fixed! Thank you and apologies for the errors.
6 Likes
system
Closed
September 2, 2025, 5:40pm
8
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