Data missing from my Glide table, but

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1

Ok…I’ve made some huge strides. I’ve have my 4 piece workflow triggering successfully: 1. (text (to me) - 2. email (to user) - 3. email (to me) - 4. thank you message. It is working perfect, BUT…

The data is not showing up in my Glide table. I’m viewing the table as “me”, the admin (I think).

The data was received because the workflow is using different parts of the form entry to work thru the workflow.

Any ideas?

2

Can you add screenshots please? Not sure to understand.

3

Tell-Albert-·-Glide-01-04-2025_04_17_PM
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Those last two rows without data trigger a successful workflow…except the AI generated response.

4

I received a text (part of workflow) and email (part of workflow) with all the fields I set, even though the field is empty?

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5

i thought it may have something to do with Row ID owners, so I deleted the column. But that did not work.

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Tell-Albert-·-Glide-01-04-2025_04_27_PM
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7

What do you use to insert rows?

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I don’t do anything manually. When a new entry comes in (submission from the negative feedback form), a new row is created. Are you referring to the two empty rows? If so, those rows were created from test entries that triggered a workflow. https://tell-albert-sadh.glide.page

9

Is the form inside Glide?

If your answer is no, How do you trigger the workflow?

10

Honestly didn’t know you could create a form outside of Glide to work with Glide. I used the contact form component…that’s “inside” Glide…right?

11

Alright this is perfect!

12

Meaning that the workflow run after submission. Right?

13

Correct, all but #3 is working correctly

  1. I get the text with fields I set (see screenshot).
  2. User, gets the personalized email (apology email), which you helped me with :).
  3. I was getting (until recently) an AI generated sample response (how to respond to upset customer)
  4. Thank you screen.
14

Do you have enough updates usage?

15

Yes, 9000 remaining

16

Your columns are all user specific. If you are not the user that filled them in, or the user was not signed in, then the columns will not show the data that was entered. Why are your columns user specific?

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17

Make sense!

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18

Hey Jeff, I’m a restaurant guy who thinks he’s a techie. :slight_smile: I thought that would protect the data from outside eyes. I’m not sure why anyone would want to hack into my app.

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19

Just remember, the greatest danger often comes from within! :nerd_face:

20

User-specifics columns are not a security feature (well, you can is some way, but it is not the purpose.

Row owners is the way to protect data from unauthorized access.

Visibility and filter conditions are only applying to the front end. Meaning that even if you add a visibility condition to allow only admins to see data, if you are not using row owners, the data is still downloadable.

Take a look at this thread: Security tip: Managing role-based permissions in Glide apps

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