Back Button Has Different Functionality on Mobile and Desktop

[Jeff_Hager]

I have a similar issue, but in my case I don’t even have a back button at on mobile, so I’m stuck with the X button which takes me all the way back to the main screen instead of the previous overlay. Maybe it’s loosely related. Desktop for me works fine though.

Feels like a bug to me. If it doesn’t get fixed, I might have to redo my flow and skip using overlays because it’s becomes confusing and inconsistent for the user and confusing for me too. I can use a breadcrumb as an alternative, but shouldn’t have to, and doesn’t really help the case if the back button does actually show up, which is true you but not for me.

@Jeff_Hager

When opening an overlay on top of an overlay on mobile, there is no Back button. I need the Back button on that second overlay. All we have is the X button which reverts us back to the main screen instead of going back to the previous overlay. Desktop mode shows the back button which functions perfectly, but for some reason it’s missing on mobile. Just looking for some consistency.

Here you can see the back button on an overlay in desktop mode, which takes me back to the previous overlay, which is the desired behavior.

In mobile mode, where is the back button? I’m suck with the X button, which closes this overlay as well as the underlying overlay I wanted to go back to, so I end up at the main screen and have to navigate back to where I was.

I’d like to see the X and the Back button function the same. The previous overlay opened the current overlay, so in either case, the Back or X should take me back to the previous overlay.