Ask to recover previous version

[Jean-Philippe]

Hi support experts,
for unknown reason, app crashes and I lost all page configuration.
How to ask to get previous version, like for example yesterday version ?
Thanks for your reply

[nathanaelb]

Are you able to reproduce this behavior?

I’ve lost tab configurations too often to keep count: at the tab/page level, when you switch the layout (list, checklist, card, tile, calendar, details/custom), especially from a details layout to anything else, you lose your layout. Now before switching, I will duplicate the tab just in case.

As for your issue, maybe Glide support can do something for you.

[Jean-Philippe]

Hi nathanaelb, thanks for your reply, but “Glide support” seems not available for “Personal Apps”,

How do I get the support link?

so “Support link URL” field cannot be filled in in the Glide support request form
Br

[iamtomgray]

@Jean-Philippe kb.glideapps.com is no longer in use. For support help, please visit
Support Hub • Glide / Support

[Jeff_Hager]

@iamtomgray It looks like that KB link came directly from the support form . Does that need to be updated?

[iamtomgray]

Thanks, @Jeff_Hager. cc @SantiagoPerez