AI component and open a link to to Glide page issue

When I create a button / link / or Rich text with a hyperlink in the Glide AI component pointing to a website made on Glide, it opens a blank white page instead of the intended site. Also if I try to rewrite the website to another glide-based website, the result keeps the same. However, when I replace the link with a non-Glide website URL works perfectly and the site loads as expected. What might be the case? Tried with various browsers / devices.

Glide apps cannot be iframe embedded unless your plan allows it and you have contacted support to explicitly enable the feature for you.

Hi Jeff, thank you for the tip. The question is not about iframe (which i don’t need) but about a regular link work

But you are trying to open the link in an iframe…especially if you are trying to use a web embed component or custom AI component. Try the Open Link action on a button if you are just trying to open a link.

Hi Jeff

Sorry I bit didnt get your explanation. If I’m creating a regular link component with a link to another glide app it works well. The link opens in a new tab. I want to integrate exactly the same mechanism in the body of an AI component which i prefer because of the customized graphic. Why in first case it works well and in the second (Ai component) as you are saying something like iframe or embeding take its place?

This is the problem. An AI component IS an iframe. It’s an iframe that displays an AI generated webpage inside of your app.

Glide does not allow glide apps to be embedded via an iframe by default. I believe the link in your custom AI component is trying to open the glide app you are linking to within the same iframe. Since Glide apps cannot be embedded or opened within an iframe by default (unless you have an appropriate plan and have the feature enabled by Glide support), it will not load the app.

I guess you can try to specifically instruct the AI to open the link in a new tab. Not sure if that will work off hand, but it’s worth trying.

Otherwise, I think you could create up some html with a rich text component that provides the same look and feel you are going for, but won’t be contained within an iframe.

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Ah, I got what you mean. Yes, initially the AI component tried to open a link “inside” of itself and that’s why I instructed it with “it shall open it in a new window”, basically what you proposed to do. So if it is like that, why the other websites (like google in example) works normally and only Glide pages doesn’t work?

because…

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