Sorry for the double post, accidentally hit enter way too early and couldn’t see how to edit the post. This is the initial post if any admins would like to remove it
I’m looking to use glide to develop a client portal which both the staff of the business can use to communicate with clients and serve them reports on their assets, as well as having the clients be able to log in, see their assets at a glance and how they are performing and request assistance with specific changes to assets that the company holds for them.
Currently, I am attempting to use Row Owners as a way of setting up a hierarchy. The hierarchy would have the CEO of the business able to access everything, with Managers being able to access all clients and staff members, staff members able to access clients that are assigned to them, and clients only able to access their own individual information.
I took a look at the Row Owners documentation and a previous help article that I can no longer find that suggested that having multiple row owner columns and assigning a single value across all new users would allow for something similar to what I’m after.
I tried setting up my data as seen below, but in doing so, none of the row owners with extra permissions seem to have access to anything other than what their own email is assigned to.
Am I misunderstanding this at a fundamental level and is there some other area that I should be looking at to set up what I’m after? Any help with documentation that I can take a look at to better understand the system would be awesome.