User Role Erasing

I had this happen last year when editing the email address and i got great feedback on the behaviour of glide for that…but this is odd. Currently I cannot ad a role to a user. Everytime when i refresh it reases it. See loom below. Is this a behaviour thing or a me thing? @ThinhDinh @Robert_Petitto @Darren_Murphy

This is documented behaviour. You can’t manage roles via the UI. You can either set them directly in the Data Editor, or use the API.

1 Like

what about actions…This sucks if i have a clerical person adding new onboards and their role is associated with their visibility of training material ect…We plan on having someone without back end glide acess to just add staff on and according to their role they have access to things like training material and resources or screens

what are the roles really for then?

It’s due to security and row ownership. That’s why it cannot be changed by an end user. It would open up a security hole. If you are only using Roles for visibility or filtering, then don’t bother configuring it in your user profile settings. The primary use for Role Functionality is for row ownership for groups of people.

If you still use Roles for row ownership, but also want to use it for visibility and filtering unrelated to row ownership, then create a separate Pseudo Role column for that purpose and don’t configure it into the Role setting in the user profile configuration. Once you assign a column as a Role column in the user profile configuration, then it becomes locked and can only be changed via the builder or externally through the API.

2 Likes