Unable to login and open a case

Hi, I’m unable to login to Glide Studio using my Work email. When attempted to login using my work email, it says “We sent myemail@mydomain.com a link to sign in. Please check your email.” but I did not receive any email from Glide to sign in

Did you check your spam?
If it’s a work email, there could be a corporate email policy that blocks it. Check with your IT department.

i checked spam mail already. i dont think theres policy. its my own domain email which i bought from namecheap

Is there an option to whitelist domains from your namecheap dashboard?

Hi apologies. it turns out my email are valid but domain are expired. lol

all resolved now thanks!

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