Timelines for template store approval

#1

Hi,
Is there any general timeline of how long template reviews take up & a way to view current status ?

Context: I submitted a template 2 weeks back & wanted to get help from the group.

Thanks for your help…

1 Like
Loja do Glide
Template not approved even after 12 days
#2

A guideline would be great to align expectations. I have waited 4 weeks

@david what can you do?

#3

We have reviewed all pending templates as of Wednesday. Let me know if you’ve submitted and not heard back (tell me your template name) and I will investigate.

#4

@david Thanks for quick reply. The template is: https://business-directory.glideapp.io/

#5

Thanks @david …

Below are some templates…

  1. https://em123.glideapp.io/ - Event Management

Thanks for your help again.

#6

Hi @david,
Below are templates that were approved already; I removed & republished again due to Stripe issues…

  1. https://usermanagement.glideapp.io/ - User Management
  2. https://cy1a6.glideapp.io/ - Goal Tracker

Thanks for your help…

#7

I had no response for my template : https://gestion-de-club.glideapp.io/ submitted on 01/29/2021.
Thannk you

#8

I had sent an update to my flashcard template weeks ago …no response yet.

#9

Sounds like something is broken!

6 Likes
#10

Hi @david - Anything you are able to identify on this please ?

1 Like
#11

I have not seen a new template appear on the store in several weeks… (i click the order by recently updated to view new templates).

#12

I just realized something I submitted in January hasn’t been approved yet. Submitted Jan 14, 2021. Thanks for looking into this!

#13

Sorry, we are way behind on reviewing these. We will schedule some time to review the backlog soon.

5 Likes
#14

@david
I am done with my first app. I tried to submit it but it asked me to link it to Strip. I have an account already but I live in Saudi Arabia which is not listed on Stripe therefore I couldn’t verify my business address. Any other solutions?

#15

We found the issue, the template store has not updated for a few weeks.

We should have a fix next week, with lots of new templates that got stuck in the queue!

8 Likes
Glide Sucks
#16

Mine just got approved. Thanks!

1 Like
#17

I have not seen any new templates in weeks (i am clicking by Recently Updated, which used to show newly added or updated at the top of the list… is there a way to see the newest templates ?

#18

New templates are being added, although Recently Updated list was just fixed today.

1 Like
#19

I got word earlier today that one of mine was approved. When I accessed it through the approval email though, there aren’t any users listed in my Users Sheet, which makes previewing the app difficult (there should be two – employee and manager). It’s also not listed in the main templates page yet, though I do know that can take some time to populate.

#20

I still don’t see any new templates at the top of the list when i select “recently updated”… I still see Glidegram as the first one listed when Show Paid is selected, and Holiday Planner when it is not selected. Maybe I am doing something wrong or need to clear cache or ?