Baset
June 28, 2023, 5:15am
1
Hello,
I am unable to setup the custom domain on a subdomain. I have the main domain at novaviallc.com . The subdomain is orders.novaviallc.com .
I setup the subdomain records as specified, however, I have not (and I am not able to) change anything about the main domain records.
It is still showing that the CNMAE record can’t propagate and they are not linking.
Can you help me figure out what am I doing wrong?
Thank you!
You have orders.orders
in your custom records. Shouldn’t that just be orders
?
Baset
June 28, 2023, 4:23pm
3
I shared the wrong screenshot, it is actually orders. My apologies!
Okay, what are the error messages that you see when you click on the red info icons?
Baset
June 28, 2023, 4:52pm
5
“Record not found. It can take up to 24 hours for DNS changes to take effect, so please check again later.”
But it has been three days already.
Okay.
orders.novaviallc.com
definitely doesn’t resolve, so that indicates an issue on the Dreamhost side.
$ dig orders.novaviallc.com
; <<>> DiG 9.10.6 <<>> orders.novaviallc.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 9054
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;orders.novaviallc.com. IN A
;; AUTHORITY SECTION:
novaviallc.com. 10 IN SOA ns1.dreamhost.com. hostmaster.dreamhost.com. 2023062603 17777 600 1814400 300
;; Query time: 280 msec
;; SERVER: 172.17.5.68#53(172.17.5.68)
;; WHEN: Thu Jun 29 01:22:58 +08 2023
;; MSG SIZE rcvd: 111
From what you’ve shown, it looks to me that it’s correctly configured. I think you may need to reach out to Dreamhost support
1 Like
Baset
June 28, 2023, 9:21pm
7
Thank for the help Darren. I reached out to them and they fixed it. It was that when I follow the instructions and I copy orders and post it there, it actually create it as double orders.orders. Which was not visible to me (was visible on one of the screenshot).
So anyway, they removed that and it got fixed.
system
Closed
June 29, 2023, 9:22pm
8
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