Is Glide support still in existence?

I messaged support some 15 hours ago. No response. Even Fin has gone dark. I’m at a critical stage of a platform dev. Can anyone please shed light on why no response via message or email? Many thanks.

In the build from the app you are having trouble with, click on the ? in the bottom right hard corner and submit a ticket.

Or email support@glideapps.com.