Hello ! I’m currently experiencing a problem with white-labeling on my applications. To put it simply, when I check to set up white-labeling on a new or old application, it loads indefinitely and doesn’t activate.
By the way, I have the Pro plan (which was part of the old plan 
), which gives me the option of unlimited white-labeling.
Are you also experiencing this problem on your end in recent days?
Thank you, have a nice day!
Team ID:
2jmzkaPMXMxt0jpaYafe
Hey @Alexis-Driing,
I’m adding this thread to your ticket and following up with the support team.
Thanks!
Sometimes there is a 30 second to a minute lag between when you enable white labeling and when the screen shows that it is active. I get so impatient with this that after about 10 seconds I exit the app and reopen it and the check shows active. I’m not saying that this is what’s going on for you, but to let you know that this is a slow piece of the software. Hopefully an exit/reload like this might help.
Hello! I’m experiencing the same issue… has there been a resolution for this?